After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Filter. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Maybe Alexa is having issue with voice processing. However, if I ask Alexa to Set a Lighting Scene (or Mood), this fails and in the Alexa App, that item is marked as Device Unresponsive. Previous template Next. 5. Designated trademarks and brands are the property of their respective owners. and she replied with "the current year is 2020." June 26th, 2019 Reply. I have set up the bridge and paired it with my Alexa app. Tap on the three lines in the upper left-hand corner. Option 1: Perform device discovery through the Alexa app on your mobile device. Make sure the TV name is displayed in the Amazon Alexa app. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). If your C by GE Bluetooth or Direct Connect Lights are not responding to Alexa voice commands or the Alexa app, here are some common solutions: Confirm your C by GE lights are connected to the C by GE app. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎05-10-2018 02:10 PM. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. Its like the device health is reporting to Alexa even if it is turned off. I had one device unavailable with Smatthings recently, but the device still worked. I can control all of my Hue that are linked to the echo and not through smartthings. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. 6. Avoid scams by acting locally or paying with PayPal. Please test if it works normally with voice commands. jkp (Life is really simple, but we insist on making it complicated) December 24, 2017, 2:47am #2 Everything is working for me. Please select what best describes the information: This information is confusing or wrong This isn't the information I was looking for I don't like this policy The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. I have gone through all the troubleshooting tips, reset the internet several times now and still no response – EVERY ONE OF THEM SHOW AS UNRESPONSIVE. Thanks, … All of these worked to a limited extent - by that I mean I was able to turn on one device (random) once. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. The devices still respond to voice commands. I’ve tried uninstalling and re-installing my Wyze bulb from Alexa and Smart Home and while I can get Alexa to recognize the bulb when I try to control it, it just keeps saying the “Device is unresponsive”. Did you find any problem with virtual devices? Page of 1. Tap on Your Skills. Newbie here. Turn off the bulb. no problem. Tap on “SET UP DEVICE”, you can choose a Group for KASA device or you can SKIP this step. All devices going offline [Updated 02-13-20] Data leak 12-26-2019. Move it … All Discussions only Photos only Videos only Links only Polls only Events only. Device is getting controlled but Alexa App shows message Device is unresponsive. And the voice commands work. But Alexa reports “The device is unresponsive”. June 26th, 2019 Reply. Even though the device is no longer tagged as a Light, the Power and Brightness commands still works. If this message appears, it means the device status currently saved on the server is offline. Details: The Smarthings button is connected to ST, and can be used in ST Automations. 8 The Green, #6256 , Dover, Delaware, United States. Note: If the Sony's Android TV skill is not yet added under Your Skills, search for it using the … new posts. If it does, the issue is with your Alexa smart product. I have tried to delete the app out of smartthings and removed the smartthings skill from the echo and also deleted all the devices and added them back but when I try to control anything it says the device isn’t responding. Show. However Echo Dot is working as expected. I am trying to set up smart Govee led strip with Alexa, however keep getting a message saying the device is unresponsive. Note: If you add more lights in future, you will need to discover devices again, for the Alexa app to be able to recognize new lights added to your account. These are … Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. If the TV name isn't displayed, perform the device discovery again in the TV Control Setup with Amazon Alexa app on the TV. X. X. If it does, the issue is with your Alexa smart product. 2) Tap the Echo & Alexa icon at the top. I am emulating a real device via API. You might try the reset. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. When I go in to the alexa app it says the same thing that the device is unresponsive. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. I reset the hub (pulled the plug and 1 battery) when it came back on, the device was OK again. The lights work fine via WiFi on the native Govee app. If it just appears to be unresponsive, your first call should always be to turn the power off. Hue Home Lighting. When the message comes up you can not see the current state of the device. Tap on Disable. Tap on the three lines in the upper left-hand corner. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to … Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Light Bulbs . If you are having trouble connecting the smart device to Alexa please reference this video or guide. I can ask Alexa to turn lights On/Off, set Dimmer values and query temperature sensors etc. Hello. Device is unresponsive - Alexa. Disabled Kasa skill, "forgotten" all devices, re-enabled Kasa skill, re-linked account, and re-discovered all devices through Alexa app. Alexa will scan and show the devices bound to your Kasa account. Was this information helpful? Hi- thanks, but yes, I did run through those steps. No worries, experts available 24/7 to fix Alexa device unresponsive or Alexa not responding, Echo Dot Slow to Respond, just dial Alexa Helpline Number Toll-Free at … Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. IMPORTANT: If you are using Bluetooth Lights, one of your other connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control. Firmware Version 1.5.5 4. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. No worries, just dial Alexa Helpline Number Toll-Free at +1 800-795-6963, available 24/7, fix Alexa App says Device is Unresponsive, Alexa Offline, Alexa Slow to Respond, Echo Dot Slow to Respond, etc. We moved so I had to change wifi. Why Alexa Not Working | Alexa Device Unresponsive/Won’t... Alexa App Stuck on Setup | Setup Alexa -Call Now, Instant TomTom GPS Update 1 TomTom XXL Update -Call Now, How To Do Alexa Setup & Echo Dot Setup -Call Now. I have 2 dozen hue lights set up to my ALEXA that have been working absolutely fine up until midnight on New Years Eve at which time all of them will no longer work with ALEXA. Check for Compatibility The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a Strange because I can do it all in the Smarthings all from my phone! Repeat this multiple times and turn it on again. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. All Time Today Last Week Last Month. Make Sure The Device Is Updated. No worries, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, available 24/7, experts will fix Why Alexa Not Working, Alexa Is Offline, Alexa Having Trouble Connecting To Internet, Alexa Won’t Turn On, Alexa Slow to Respond, etc. Dear user, we are sorry for your inconvenience. When I go in to the alexa app it says the same thing that the device is unresponsive. Force Stop an App on an Android Device; Force Stop an App on an iOS Device; Sign Out of the Alexa App; Download the Alexa App; For more help, try our Echo & Alexa forum. Alexa Device Unresponsive. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl But because the device is no longer listed as a Light device, you cannot control it using the Alexa App. Tap on Wyze and then Disable Skill. Sometimes the color light your Echo speaker is shining can be a clue as to what might have gone wrong. Collapse. If reset was successful, the bulb blinks. Written by Feit Electric. Can you control the device locally (same network) from the Kasa app Yes 5. Now, wait for a few seconds then go to the Alexa app again. Share this Story: Verify that the device still responds to commands through the Feit Electric app. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Fastb (Brian McC) March 27, 2020, 2:00am #1. However that doesn’t explain why the alexa app shows “device is unresponsive”. I’m on sky(uk) network and not sure if that’s causing the issue. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. Disabling the skill the previously detected devices are always visible in the alexa app, they are not reachable but there are, maybe the problem is in the amazon devices management, amazon's customer service answered me that the skill problem should resolve the owner of the skill itself. Greetings! When I turn the device health off I then can control the devices that were unavailable, however they are still unavailable through alexa. Is your Alexa Not Working? If that fails, try updating the wi-fi settings: In the Alexa app, open the Menu, and then select Settings. Powered by Discourse, best viewed with JavaScript enabled, Smartthings devices unresponsive in alexa app. Can you control the device remotely (LTE or different network) from the If it’s still not responding then look to the further step. Reset both Alexa devices. On the Alexa app homescreen, select the menu icon. HectoSeer. @AnimeshBote I am using a sort of virtual devices, too. Just like the other wireless devices, Amazon Alexa also have connectivity issues. Device Model HS100 2. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Posts; Latest Activity; Photos . 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