I will never buy from this company again. I have not recieved my order or anything indicating that my order is on its way. By Sherrie F. (Grand Cane, LA) - October 6, 2020 (See all reviews by this customer) Beautiful monogram beautiful stockings! Check the reviews for one of our staff pick businesses. Well...my package arrived 2 days later a total of 6 days after order! I will not have my gifts for my anniversary and I am very upset. use the following search parameters to narrow your results: subreddit:subreddit find submissions in "subreddit" author:username find submissions by "username" site:example.com find … It arrived well after I needed it. Most of their items ship within 2 business days but others may take a bit longer. I spent a good part of my day and night trying to get this delivery to the rightful owner. Contact Review Author. Recent recommendations regarding this business are as follows: "Do not order from Personalization Mall if you want to get your merchandise", "Don’t bother ordering from this company", "Don’t buy from personalization. The item is marked as delivered. Did not receive it. It was blurry and looked nothing like the picture I uploaded. Review #1946743 is a subjective opinion of poster. Finally got it today so really long wait. The order I dont have order number includes Easter Basket and &; am 8 inch canvas. Then it showed a preview and the preview looked fine. They don't even fit me. For reference i put what the preview was on the site just to show it came just like i had created it. How do I return something to Personalization Mall? These are NO WHERE NEAR KIDS SIZE. They will lie to you about dates and everything. I was like ........dang! They terrified me! Overall Im pleased with shipping, the product, and the website. Customer Reviews are not used in the calculation of BBB Rating. First Name Last Name Company Job Title Work Email Phone. I found ornaments that had the look & feel of what I wanted. Review #2038046 is a subjective opinion of poster. Buyer beware. I am emailing to see it you have a current order for me - David A Groll - 4357 Long Lake Drive - Batavia, Ohio 45103 an infant blanket and rattle - embroidered for a boy last name Bhakta - at 82 years of age my memory is going -. The robe was beautifully made, soft and warm! Then they refuse to give me a refund even though I proved my case by sending pictures. I received a personalized pen as a gift from my wife. I have ordered from them in the past and received my items in a timely manner. The ornaments that I ordered for my grandchildren on Nov 28th and have not received them yet. And praying it would be a different outcome for me. Terrible, non-existent customer service. Tell us who you are and a Glassdoor Sales Representative will get back to you right away. Company Reviews; Company Culture; How Are Businesses Really Treating Employees During COVID-19? Pissed Consumer © 2021 All The box was a wooden box with no protective liner, so it ruins the pen further since the pen rattles around in the box. Do not waste your time or money!!!! Review #1889702 is a subjective opinion of poster. Review #1895223 is a subjective opinion of poster. I wrote customer service 2 times with no response. ! I had ordered a present for a party that was now past. By Lydia H. (Panama City Beach, FL) - October 21, 2020 (See all reviews by this customer) Bought this for my fiancé and I can’t wait to fill it and give it to him for Christmas! Just so we're clear this is also a big gift (custom large i think queen sized blanket) so im surprised of all things this came perfect. I am writing this review to commend Personalization Mall for its efforts in trying to amend for their previous lack of customer service and the late arrival of my item that was purchased as … I absolutely love the gift I ordered and will be ordering again for sure.l could not be happier. What are the opening times for Personalization Mall? Hopefully I will receive my order soon. Review #2002673 is a subjective opinion of poster. The are huge. The overall rating of the company is 2.1 and consumers are mostly dissatisfied. I searched online & found Personalization Mall. I was told if i wanted to reorder it they would give me 50% off. What a joke!!!! I need to receive it by May 27, 2020 please or I would like a full refund. Personalization Mall has a consumer rating of 1.66 stars from 367 reviews indicating that most customers are generally dissatisfied with their purchases. Doing further research this company has bad reviews all over the place. Read real customer ratings and reviews or write your own. I ordered a memorial sun catcher for a family member who recently lost her baby due to still birth. Some reviews are short and to the point, while others share powerful stories about how much of an impact their personalized gifts had on their recipients. They have nothing of value in their line. Review #1904898 is a subjective opinion of poster. Top Stores - Read reviews for some of our best stores, We collate all the best reviews from around the Internet so you can view them in one place. I understand about the pandemic. Personalization Mall ranks 369 of 3109 in E-commerce category. Advanced review and interview filters with additional insights including sentiment analysis * Available in some packages only. Thank You for Your Reply! My loved ones include a husband and two kids who are sweet already even without all the traditional candy for Valentine’s Day and Easter. Personalization Mall was first mentioned on PissedConsumer on Dec 11, 2013 and since then this brand received 85 reviews. I am so disappointed with Personalization Mall this year. Personalization in retail has gone way beyond simply sticking the customer’s name in the email. Personalization Mall ranks 366 of 3096 in E-commerce category. Three days later still no delivery. Personalization Mall Review. Review #1717246 is a subjective opinion of poster. Then they refuse to give me a refund even though I proved my case by sending pictures. Don't waste your $ or your time with these folks. The stitching was well done and it looked exactly the way it looked in the photo! I chose one start but I really would like to put 0 stars , I ordered from them waited 4 weeks and then received my memory garden stone broken it was not even protected by nothing just two pieces of foam at the end at that’s it my stone was broken in two pieces so now have to wait 5 more weeks to get it . Rights Reserved, You Are About to Contact PissedConsumer.com. Your experience can help others make better choices. Personalization: Yes; Cost: From $8.95 to $29.55; Shipping: Starting at $5.49 for orders up to $9; Personalization Mall, as the name suggests, specializes in gifts that are tailored to the recipient, honoree, or whatever you'd like to commemorate. I recently purchased kids face masks. They refused a refund but did issue a store credit. I was organizing a Wizard of Oz themed party Ann daughter most of my stuff through personalization Mall. I had to do a positive review after the countless negative reviews that i have read about this site! If you wish that your prior post be removed, submit a notarized letter. I was told my order would be delivered via FedEx in about 10 days. Greetings to all. Ordered an ornament. Reviewers write the most about Personalization Mall Photo Ornament and give it 1.4 stars out of 5. What they shipped me was horrible. Review #1892155 is a subjective opinion of poster. Personalized bath towel ($29.00) looks like the design was spray painted on. Order #: 57012**** Tracking number 612909****213547**** I have ordered products from you in the past and was very pleased. https://personalization-mall.pissedconsumer.com/reviews/RT-P.html If you really want to strike up a relationship you’ve got to show that you really know them. 25 PersonalizationMall.com reviews. I hope that personalization mall will put in as much effort". Twenty days later I still had not received my order. Winter Gifts; Everyday Occasions. Read real customer ratings and reviews or write your own. Recent recommendations regarding this business are as follows: "Do not order from Personalization Mall if … There is not enough information available to create the chart. I put in the name of the baby, and a quote. "Personalization Mall" 1.0 ★ ★ ★ ★ ★ Work/Life Balance ★ ★ ★ ★ ★ Culture & Values ★ ★ ★ ★ ★ Career Opportunities ★ ★ ★ ★ ★ Compensation and Benefits ★ ★ ★ ★ ★ Senior Management ★ ★ ★ ★ ★ Former Employee - Customer Service Representative in Bolingbrook, IL. Location of This Business 51 Shore Drive, Burr Ridge, IL 60527-5880. Personalization Mall ranks 49th among Gifts Other sites. Order was sent &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; received. To distinguish between the two, look for our icon. The post man did not deliver it he told me. Bad customer service, bad products, late shipping and all! Post comment Cancel. My anniversary is coming up and I wish I read reviews from this site before I ordered from them. | Read 141-160 Reviews out of 480 Business Details. Delivery was about 20 days late. FAQ's; Order Status; Email Us; 1-866-386-8300; My Account (Sign In) Sign In; New Customer? Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. Reddit personalizes content and advertisements for you based on what we think you may like. I would recommend their gifts to everyone. Negative Outlook. Company Reviews; Company Culture; How Are Businesses Really Treating Employees During COVID-19? I placed an order on April 26th for a mothers day gift. Now, 2 weeks later, zero response, zero updates and you hold on the phone for 15 minutes with nobody answering. If you want your response to count towards your company rating, you can also leave a comment for this review. We love the personalized approach to Boden’s emails. I uploaded pictures for a shower curtain until their system stopped giving me warnings that I needed a different picture. Share your voice on ResellerRatings.com Comment Text. So worth the money they are really happy with the gift. They DON'T care about you at all. The writing is off center. I should have looked at reviews before I ordered from them. The fabric color is not even close and I got 2 cheap rubber pieces that are suppose to be the adjusters. This place is a ripoff! Reasons for BBB Rating. They are able to be contacted by phone or email. Review #2027975 is a subjective opinion of poster. Most commonly, consumers tend to contact Personalization Mall to ask questions about: Shipping and Delivery, Request for Information, Product/ Service. I ordered my products on May 15! They did everything beautifully. F+ for no compassion as it is for my grandfather who is ill. Wouldn't recommend company at all and this is my first and last purchase. I havent heard anything from company yet. Ordered a package on September 9th and it's arriving September 22nd. Both gift buyers and gift recipients are invited to review our products. Valentine's Day . Do not order from this company you will definitely guaranteed without a doubt get ripped off their product and service is garbage I personally ordered from them and will never order from them again not only was my product not right but I lost my money and you will too I guarantee it, I uploaded pictures for a shower curtain until their system stopped giving me warnings that I needed a different picture. I can live with two of them however one was the wrong skin color. Reply from Personalization Mall Dec 26, 2019 We take great care to state the dimensions of all of our products on site so our customers can be aware of what they are ordering. The price level of this organization is high according to consumer reviews. Review #1946858 is a subjective opinion of poster. In addition, their customer service is available to help you find the perfect gift, track your package or answer any other questions you may have. So i initially was looking for a random gift for my husband when i ran into this website. My daughter was super excited as she ordered us something with all our names on it for our 31st anniversary. Review #1989802 is a subjective opinion of poster. Then it showed a preview and the preview looked fine. Still it has not shipped. Request a Quote. Oh my goodness. Reply from Personalization Mall Nov 20, 2020 We are sorry that you had a bad experience with our customer service. She ordered it start of May thinking 4 weeks would be plenty of time to receive it prior to our June 3 anniversary date. Share your voice on ResellerRatings.com Customer service was completely unhelpful and basically told me they didn't really care that it was late. This place is a scam. Write a private message as Personalization Mall verified representative. After ordering the robe i decided to check out their reviews (please always check reviews before hand) and to my surprise, all reviews where horrible! Consumers complaining about Personalization Mall most frequently mention customer service, tracking number and business days problems. Do you have something to say about Personalization Mall? Their site said this item would take a few weeks to receive. Personalization Mall review rated 1.0/5.0 with Images: On August 26th responded: Again, we are sorry that FedEx was unable to deliver your a one time courtesy we … I will NEVER use this company again and will now let my bank know to reverse the charges immediately. User's recommendation: Doing a pandemic, make sure you are going to get your order timely before you pay for it. you guessed it, they actuality inscribed "leave blank." Their personalization service is free and they offer a 100% Satisfaction Guarantee. This place is a ripoff! Company profile page for PersonalizationMall.com LLC including stock price, company news, press releases, executives, board members, and contact information Check our FAQ. Upcoming Occasions. they finally have elastic ear loops but the elastic is so thin and ready to break. But i continued on and hoped for the best... andni don't regret it! Recommends. Contact Personalization Mall Customer Service. I still have not received any type of reply from them. The $63.84 was including shipping&handling and taxes, so I have no idea where the extra $9.58 came from. In the birth date-death date field, I typed in "leave blank." 32 reviews for PersonalizationMall, rated 1.39 stars. How quickly does Personalization Mall respond to customer queries? Since we are all socially distancing, I will … Also in the picture it may look distorted but thats because its placed on a pool table for the picture... so not completely flat. There are many temporary employees right now so it is possible that she was, in fact, insecure about her knowledge. How do I get a refund from Personalization Mall? Personalization Mall ranks 368 of 3108 in E-commerce category. This place is a scam. I'm telling everyone I can along with putting reviews of this place everywhere. Purchase anywhere else. No refund of shipping charges. NOPE not a thing and the ear loops are not even elastic. Disapproves of CEO. It appears that the rest of your issues have now been resolved by our customer service team. 27 Reviews. What happened? The pen is horrible. I have ordered various items over the years, and I have never been disappointed. Review #1904883 is a subjective opinion of poster. Customer service was rude and said a supervisor would call me back and did not. I am also contacting BBB. Loading cart contents... View Cart Checkout > Occasions. Personalization Mall was favorably mentioned in Parade Magazine today, Sunday, June 21, 2020. I slowly twists shut as I write. Company Reviews. I was really worried once i ordered this because only after i ordered did i check the reviews, and this is a gift for my close friends anniversary. Comment the review as Personalization Mall verified representative. All reviews contain valuable insight for our shoppers! Ben je het eens met de TrustScore van Personalization Mall? And now after checking the tracking number through fed ex it said it was delivered this past Monday the 29th but yet I have no package in my hand. And you don’t have to stalk them to do this. I never got an email back but its okay because it was better than i expected! Absolutely annoyed and highly unsatisfied dealing with this company. Personalization Preferences. Start here; Order Status; 0 items . They have nothing of value in their line. Never Again. Company Reviews; Company Culture; How Are Businesses Really Treating Employees During COVID-19? I ordered 4 items from Personalization Mall. I later decided to just email them and tell them to cancel the order disregarding the numerous comments about them being unable to cancel orders. A manager was supposed to called be back by Sunday, December 20 after a verbal promise on Friday, December 18 (I still have not received the phone call as of 12/23 at midnight) and I called earlier today during business hours and they closed early. I called since the first set of masks did not match in ear loop size only to be told they should have toggle in the bag. I will NEVER order from them again. Using COVID is a horrible excuse for such terrible customer service. All is well now. Reply from Personalization Mall 11 Aug 2020 We do understand your frustration but we promise, after a couple uses it will not take so much effort to get them to slide in. What do you think was inscribed on my sun catcher??? Sluit je aan bij 229 anderen die al een review hebben achtergelaten. Ive never heard anything from company yet They havent resolved anything yet. Bought a large adult and it was made for a bear or lions face. I was very impressed and happy with my purchase. Run away. We are processing your message. Private messages do not impact your company rating. Please try to help me fix this. 4 Inter­views. Personalization Mall sells the VERY WORST merchandise I have ever seen. The ordered shipped on December 2 and no delivery as of December 22 despite many phone calls and messages to Personalization Mall. And, since they are tight, they also will not stretch out to where they no longer stay on the cans. - Read reviews for some of our best stores, » View 116 Deals for Personalization Mall «. What they shipped me was horrible. Stockings . I’m telling everyone I can along with putting reviews of this place everywhere. 393 reviews. Our reviews are aggregated from multiple sources to give you the best overview about personalizationmall.com. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Horrible service and rude costumer care ... Never Again, Personalization Mall is rated 2.0 based on Im so happy it worked out and came just in time. I emailed and was told it would be there in just a few more days. Review #2044433 is a subjective opinion of poster. FEB. 14. I ordered an Item and used a coupon, the $9.00 was removed from my total and I was to be charged $63.84, But then when the Purchase went through I was Charged $73.42 instead. Join the 480 people who’ve already reviewed Personalization Mall. Company misrepresented their offerings and wasted tons of my time. They loved the gift and it came exactly as it was previewed to me on the website. Hoeveel sterren zou jij Personalization Mall geven? Is Personalization Mall open on the weekends? 1 Benefits. I sent over a picture so they said ok we will replace your order. It goes to show how personalization can help enhance brand affinity. The overall rating of the company is 2.1 and consumers are mostly dissatisfied. You place an order for Christmas and the money is taken immediately. Death Trap. But it looks amazing. The algorithm is subject to change in future. I had a stamper from Personalization Mall I purchased 8 years ago and it worked fine, although I did not order the recommended refill....having NOT used the recommended ink, the appearance when stamped looked like inkjet versus laser. Company Reviews. I ordered a personalized item on 7/11..it still hasn't arrived..today is 7/22. What can we help you with? Anyway I took a chance. Don't waste your $ or your time with these folks. I am checking on this order that I placed on April 18, 2020. Im glad that the shipping worked well for me though, great tracking and it came when it said it would. Review #1863882 is a subjective opinion of poster. 14 Salaries. User's recommendation: Prompt delivery. Can you help me? Customer friendly. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. I think other reviewers need to understand that once an item is shipped its not in their control. Placed an order for a Father's Day gift on 05/04/20 of course immediately the business takes payment but does not ship your item at the expected delivery date and an estimated date between June 15-20th for my shipment to arrive but today is June 28th and still the order has not been processed. Don't use this company, not worth it. I received a response from personalization mail to look for a reply in my email. Quick shipping! Thank you personalized mall for making my experience a good one and i hope everyone the best of luck with their orders! They offered a Personalized Jumbo Photo Puzzle. I took over an hour to find and upload two photos and to edit them... Delay was due to Coronavirus. A free inside look at company reviews and salaries posted anonymously by employees. 4 Jobs. What is your customer experience with Personalization Mall? I placed my order April 12th.doing, I havent heard back from your company at all other than getting confirmation numbers I have 3 orders placed with your company I have the confirmation numbers for 2 orders. To reverse the charges immediately no response was looking for a family member who recently lost her due! Husband when i ran into this website think was inscribed on my sun for! Gift and it was blurry and looked nothing like the picture i uploaded experience with our customer service regret!! And upload two photos and to edit them... Delay was due to Coronavirus like i had it. Worst merchandise i have read about this site day gift you have entered first name Last company! People were absolutely happy with my purchase only hours quite some time site said this would. 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Service and rude costumer care... never again, Personalization Mall ranks 369 of 3109 E-commerce... Was previewed to me on the site just to show it came when it said would! Prior post be removed, submit a notarized letter looked up reviews for one our. Still birth feel of what i wanted to reverse the charges immediately reviewed Personalization Mall Nov 20, 2020 i!