Change the DH back to local processing one from ST and within a few hours the issue is back…. This was not ready for release!! I re-enabled and gave permissions and all the devices I removed came back and those that were unresponsive started working again. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. The lights are turned on or off). TP-link devices worked fine. Please select what best describes the information: Thanks! i’m getting the same error message for my ZWAVE devices. My server (Alexa skill uses an MQTT server) is configured inside the AWS lambda. In the alexa app it says server is unresponsive , but I don’t see anything anywhere that says waiting on wyze I disabled and enabled the skill and all is well. Original Poster. Sorry to necro this thread, but just wanted to send a thanks to all of you for the tip on changing the device type to something else and back to make Alexa start working with a device. 4 hue lights attached to alexa hub and just before Xmas, all hue lights gave up. Have you try un-linking and re-linking the Wyze skill? Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. Upon reenabling the skill I found that I have two SmartThings hubs listed under the name “Home”. Here you see what is going on. 152 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1579 1 … I tried disabling and deleting all devices. I discovered as many did today my alexa wasnt responding to my smartlife light. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa … View This Post. Thanks! Unfortunately this didn’t work. What i have noticed is that all ZWAVE devices are GE switches/dimmers and are using the local processing DH from ST. While we're unable to respond directly to your feedback, Our automated system analyzes replies to choose the one that's most likely to answer the question. 474 2 TPlink smart plugs not working in Alexa. 475 2 TPlink smart plugs not working in Alexa. As I stated above the app works with the switches but no longer with Alexa since the update. Thanks, … This is most likely happening because your ecobee is not connected to wi-fi or your ecobee mobile app. Power the BOND back on by plugging the USB connector into the BOND. Make sure you have an active internet connection. So, thanks! Tap on Skills & Games. I did remove a switch and readd it and it’s still happening. So for every Alexa request, we try to get the response from MQTT. I’m seeing this too. I'd rather just get one of those to control my RGB lights. If i switch one of the DHs to a custom which changes the device from local to cloud processing, Alexa has no issues with managing the device. Made with love by TrinixCreative [trinixcreative.com] Login not working? Alexa doesn't respond or says she can't understand you. But it goes away after sometime. I have the same problem. In hindsight, I think that just doing the latter might be enough. My Alexa app says "Server is unresponsive." Then remove the device in Alexa, re-enable the skill and discover new devices again. Today while attempting to turn on devices and groups on the Alexa smartphone app, received “server unresponsive” message when attempting to turn on Vera devices. If I remove them and run discovery, they’re detected, and I can control them without issue through the WeMo iOS app, but Alexa refuses to talk to them. 152 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1576 1 … They were great for a month. It makes it easy to help troubleshoot network issues. Yep, changing he device type, saving and then changing it back and saving worked like a charm! To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. Note: Some manufacturers listed may not be available in all countries. 475 2 TPlink smart plugs not working in Alexa. If you have only one light that won’t respond, … Wire-Free Devices. He couldn’t give me a time-line for the fix. Recommended based on info available . There's a problem loading this menu right now. If this message appears, it means the device status currently saved on the server is offline. I’ve been frustrated with 1 single device in my house for the last month that suddenly stopped working with Alexa while everything else continued just fine. Change your address, Digital & Device Forum Does the Alexa HomeSeer skill use myHS in some fashion? My Alexa app says "Server is unresponsive." Harmony hub, Ring and Yamaha Multicast. Tap on Your Skills. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. I just reached out to someone from the live chat. HS100 suddenly stopped working with Alexa - "server unresponsive " 110 0 Not able to connect HS 100 plugs with Alexa. It worked fine with Alexa and all the switches includeing the insight before the firmware update. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. Could that be the issue ? Echo was able to turn on devices and groups for Vera. Dear user, we are sorry for your inconvenience. is the server down? I decided to disable the smartthings skill in alexa. Check that your device isn't muted. Alexa App Doesn't Open on Web Browser; Alexa App is Slow or Unresponsive; Alexa App OS and Software Version Compatibility; Download the Alexa App; Sign Out of the Alexa App; Turn Alexa Phone Notifications On or Off So instead of going online and seeing if this is a problem on their side instead of mine, I instead go for a full reset (Even though I remember how much of a pain it was to pair this thing). Your skill may need parental permission. we'll use this information to improve our online Help. 1. I disconnected that device from Smartthings and reconnected it. Hi, folks! recommended this. Strange because I can do it all in the Smarthings all from my phone! You can likely change it back. The devices still respond to voice commands. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. After moving my HS3 PRO application to a new server a few days ago, all of my HS3 devices, both physical and virtual, have become unresponsive to the Alexa API (and this is the 'simple' Alexa API, not the more complex "Alexa, tell Homeseer...." version). Welcome to the Wyze community @bhinman! Deliver books, apps to your device, Digital Purchases Then I bought a z-wave garage controller. 149 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1568 1 … The process of changing to something and changing back worked for all mine. He told me to disable the skill in Alexa and remove the smartapp in Smartthings. Yes and no. Force stopping the Alexa app resolves most issues with responsiveness. I tried the reboot and other suggestions with no luck. Alexa would say "okay!" Powered by Discourse, best viewed with JavaScript enabled, Alexa displays device as unresponsive while ST shows the device is active. If you only command the specific device it again reports the error. Then I did the same for the device list in Alexa. Also, from the app I could “push” the ON button and the light would come on but I could not get it off. Alexa also has a companion website and companion apps for iOS and Android. On many of my devices it says “device is unresponsive” when trying to turn off or on, however they seem to work with the echo. Can't re-enable the skill now. Server Status will ping your favorite websites and track if they are online providing you with the latest status of that server. How to Fix Alexa Not Working with ecobee Switch+ - Support.com If your device doesn't turn on or respond to your commands, try thesetroubleshooting steps. Make sure you're using the correct activation phrase for the particular skill. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. The problem is only with one specific device for me. Next he asked me to reboot my smart hub and try the same. but nothing would happen. Alexa answers all my control commands with “smartthings is not responding” and in the app it reports “server is unresponsive”. Devices & Content Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. recommended this. Light Bulbs. Before we begin: Please open the Kasa App and sign into your TP-Link account. It appears to be a problem with the app update and how it does not work with Alexa as advertised. Anyone else having problems with all devices in the Alexa app becoming unresponsive. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. Select the department you want to search in, This isn't the information I was looking for, Top subscription boxes – right to your door, Alexa App OS and Software Version Compatibility, Turn Brief Mode On or Off for Your Echo Device, © 1996-2020, Amazon.com, Inc. or its affiliates. A quick device type reset and it was fixed. However, the devices respond in the correct way (e.g. I discovered as many did today my alexa wasnt responding to my smartlife light. The Alexa app discovers my other items I.E. Tap on Disable. More. Once disabled, tap on Enable to Use for the Wyze skill. Can't re-enable the skill now. but nothing would happen. Yes, I only had it for one device. I have reset and still not working, the remote on … The entire time they worked great in ST. Original Poster. Breakthrough on Alexa-Hue light issues (server unresponsive) I’ve read the same setup from other users a dozen times researching this problem: a not-unreasonable number of Hue lights, controlled just fine with the Hue app, but Alexa cannot communicate with one or more of the bulbs. Although, if a group contained a TP-link device and Vera devices only the TP-link device would turn on. And it has created duplicates of many of my devices. Alexa would say "okay!" Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? The thermostat is compatible with Alexa. Press J to jump to the feed. Edit payment info, 1-Click Settings I ended up disabling the skill again via the Amazon Alexa app. Alexa answers all my control commands with “smartthings is not responding” and in the app it reports “server is unresponsive”. Hopefully the hints above might work for other people. Ask the community. Ghazgkull (Customer) asked a question.. December 3, 2020 at 6:55 PM All Zigbee devices respond correctly. I have this issue with all of my devices. This is a problem with app to Alexa connection. Power the BOND off for 30 seconds by removing the USB connector. HS100 suddenly stopped working with Alexa - "server unresponsive " 141 0 Not able to connect HS 100 plugs with Alexa. lbeck37 September 27, 2019, 9:09pm #11. Still didn’t work. The light indicator is red when your device is muted. This article will introduce how to connect TP-Link Kasa devices on your Amazon Alexa app. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Heather X. marked this as an answer. Real-time problems and outages for Amazon Alexa. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. None of my Echo devices can control my WeMo lights this evening. Something that also worked initially is grouping it under a scene. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. View purchased books & apps, Your Subscriptions For more help, try our Echo & Alexa forum. And the report state is working fine after sometime. TechLaurels: Laurel Nevans' Computer Services Blog: Alexa … Did you ever get a resolution? In that case Alexa doesn’t complain. If you include it in a routine with other working devices, it responds with OK in a normal way. Tap on the three lines in the upper left-hand corner. At times I'm getting errors shown in Alexa mobile app "Server unresponsive". All devices say server unresponsive. They operate fine just no feedback that says they are currently on or off. Repeat this multiple times and turn it … Any ideas? It worked fine earlier today, but now any time I try, the blue Echo light spins for a few seconds, and I get whatever light/group “isn’t responding”. The Alexa app can’t control the devices either. I just reached out to someone from the live chat. :/ Google user. Our automated system analyzes replies to choose the one that's most likely to answer the question. … Alexa says it’s unresponsive. HS100 suddenly stopped working with Alexa - "server unresponsive " 124 0 Not able to connect HS 100 plugs with Alexa. I created a virtual switch and I added a script to allow alexa to open it and suddenly a few devices went unresponsive. “Alexa, ask Server Status is YouTube offline” Server Status. Last problem: Jan. 6, 2021 at 7:44 p.m. Tap on Wyze and then Disable Skill. When the message comes up you can not see the current state of the device. If you meet any difficulties in the process, please roll down to the bottom for Troubleshooting. I suspect we’ll have a few people running into this issue over the next few hours/days. So instead of going online and seeing if this is a problem on their side instead of mine, I instead go for a full reset (Even though I remember how much of a pain it was to pair this thing). I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. :/ Google user. Now I am added to the list of users with this issue. I’m able to adjust it just fine. Alexa is a little strange in how it brings in lights from your Hue account. It is a known issue and they’re working on it. Yesterday, everything worked. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. However, the devices respond in the correct way (e.g. I had this issue as well on a few devices. I am having this same issue. Recommended based on info available . 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