Customer Service Communication Channels . I don't agree with other reviews saying these run 1 size up. £36.95. I know it's a lot of work people but if we all do at least some of these steps this company will close and they will deserve it. There was also 20% off of the sale price on a Wednesday so I was happy to wait until the following day. Joules Reviews 3.21 Rating 85 Reviews 53 % of reviewers recommend Joules Company Reviews Questions Metrics Info Merchant Metrics Shipping & Delivery Delivery Methods . About Joules: Living the Good Life Joules Clothing sell high quality women’s, men’s and children’s clothing and … Please note, some Slipper sizes differ from the below. 2) In your opinion, what size should I buy? The item was still online 24hrs later so I tried to order again and the same thing happened. Was skeptical about sizing after reading other reviews. They have worn away and ripped within 1 month of light use in the house. In all, these thermal wellies are nice and warm. They fit over my calves really well too and I have decent size calves. I have never experienced such appalling customer service in my life and wonder how the company can survive with this sort of service. Loading Live Stock... new. I have emailed again about my purchase and as Joules did before, not a single word. The Royal Mail portal does not work for this company so this is what I'm going to do (and I suggest others follow this). My first and last order with Joules. You simply don't respond! Collar: Measure around your neck where your collar usually sits, not central to the neck. Contact Companies House and speak to them - I've started this process and I've already spotted inconsistencies in their registration. I have sent so many emails about my order placed on 29/11/2020, which was sent to me incorrectly addressed. Medium breeds such as Cocker Spaniels, Tibetan Terriers, Shelties, Small Staffies, Cockapoos, KC Cavalier Spaniels, Large French Bulldog, Miniature Bull Terrier. Choose from traditional country polo shirts to motif sweaters, gilets and patterned wellies. 4.3. www.jo ules.com. Useful. If no refund received within time frame, go online and file a claim in the Small Claims Court. Out of the 3 items ordered only 2 arrived on Dec 16th.There's been no information about the third item - it's almost as if I never ordered it. www.jo ules.com. I don't give a hoot about your response times. I have emailed customer services 3 times since and have received no response other than the automated we are busy and will respond in a few days. JOULES RIVA GREY LEMON STRIPE SLEEVELESS MIDI JERSEY DRESS SIZE UK14- NEW. Poor customer service, no response, no refund. Chest: With your hands on your hips and with assistance, measure the fullest part of your chest, keeping the tape measure parallel to the floor. I have sent numerous emails to Joules about a pair of Wellington boots I purchased which have split on the back. Reply. I've still not received a response or a refund. orders always on time, and refunded on time whenever i had to return something. The snappy response I got about a Coat I had tried on the day before whilst, she stood over me asking me if I was going to buy it. Order placed on the 5thNot arrivedNo answer from joules at all Joules please answer my emails or the phone ! Voice your opinion today and hear what 4296 customers have already said. By law, goods must be rejected within 14 days. | Read 1,521-1,540 Reviews out of 4,296. Your company is trash. So Hunter Original Short, while being a pricier option, tends to get more favorable ⭐ reviews than the $35 Joules Field Wellies, as seen on the chart below. Purchased some slippers early November as a birthday present. Do you agree with Joules’s star rating? I ended up ordering my true size. Leg Lengths: Our ladies trousers are designed to fit a regular 31” inside leg WOMEN'S ACTIVEWEAR SIZING. Good Morning Sian, Thank you for taking the time to leave your review. 2021 I'm trying to return a jacket purchased online. Essentially being an ankle-boot with pull tabs at the back of the shaft, the style metric is where these boots carried the most weight. We do hope you continue to enjoy shopping with Joules. £164.25 £219.00 (Save 25%) Loading Live Stock... sale. Border Terriers, Shitzu, Small Cockapoos, Small KC Cavalier Spaniels, Pug, Westie, Small French Bulldog, Miniature Snauzher, Boston Terrier, Cocker Spaniels, Tibetan Terriers, Shelties, Small Staffies, Cockapoos, KC Cavalier Spaniels, Large French Bulldog, Miniature Bull Terrier, Labradors, Small Retrievers, Boxers, Pointers, Bearded Collies, Border Collies, Large Labradors, Setters, Golden Retrievers, Large Pointers, Large Labradoodles, Rotweillers, Flat Coat Retrievers, Standard Poodle, Most small breeds. Wish I had read all of the reviews here previously! And I don’t think they’ll ever arrive. Smile. S: M: L: XL: 6-8: 10-12: 14-16: 18-20: Men How to be measured. Comment..Get involved. This model comes off as very urban but with hiker-like lugs. I endorse all of the comments below. 1. 7. Simple I will not use joules any more Simple I will not use joules any more. Please consider both measurements and weight when choosing a collar for your dog. Write a review. Lengths for individual styles are given You seem to be very quickly loosing your status as a well thought of brand. Therefore, the Coat had gone. £110.69 New . Thinking the chances of it being there are likely as it would need to be put aside for a while.