For anyone else that has this issue.. I'm not getting the body fat measurement but at least I can see my calorie intake, activity and weight on the Garmin Connect web site. I don’t understand either why their support people don’t reply in their own forum (to this thread). Not even from a competative brand. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. And the scales haven't been dropped, or anything that would damage any hardware; nor is it running low on batteries - they're at 79% still! Instead I went with a Withings Scale. A secondary access point or wifi extender maybe able to help. I tried both methods describe on the website to no avail. Last night I did a reset and an upgrade also. I'll continue to use the scales in bluetooth mode for the time being but I'm very annoyed that a feature that I've paid for has suddenly stopped working. Kelly Hodgkins ... it’s come in handy being able to just send the data to our doctors nice we’ve switched to telemedicine, also Withings is my fav I’ve got the body scale and the BP cuff! I cannot get past "connecting" on the app. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. Strange...in the meantime when I wrote this, my scale was connected through my RaspBerry...I did an upgrade again...softwareversion was still 551, and now it would connect to my normal WIFI! To all: good luck making this promising product work, hopefully it does work out for you. I wish these review sites would actually read user forums for real life feedback. Turns out you can't. Aria 2 won't connect to WiFi ANSWERED ... and get weak signal, it won't connect. Connecting to a wireless scale through your computer is so first-quarter 2012. Withings Health Mate. Withings sleep+ won’t connect to Wi-Fi. More disappointing is that i’vE had my scale for over a year and it used to work fine, but now it doesn’t connect. Scale works fine, router same as it ever was, doesn't sync. Select Other devices. I turn the device on, the app detects the Nokia Body Cardio 2E, but will not acknowledge that it is connected, even when I manually connect it to the scale's WiFi or Bluetooth. Anyone know how to solve or phone number of manufacturer help desk? Changed phone from 5G to 2G. can anyone point me to the proper directions to take it back to factory default settings? Note that the scale won’t work with WiFi networks that require you to sign-in (such as at a hotel). In the app you’ll find health data that is easy to understand, personalized, and fully leverageable by you and your doctor. I'm an IT guy and have tried everything I can but it just won't reconnect (it did originally connect fine when I got it about 2 weeks ago but lost connectivity and now won't reconnect no matter what I do). Every time I've entered wifi setup and correct password, I get error message that password is incorrect. Trust me - return it and buy an Arboleaf. I received the new scale, same problem... WiFi router reset didn't fix the connectivity either. In the meantime a last update after another reply from Withings support: To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. The first wifi scale connected to the internet to automatically register weight, fat and bmi calculation. I tried the wifi hotspot also with my Pixel2 and works fine. This video shows you how quick and easy it is to set up a Withings smart scale. Also, considering this is a Withings support forum, I find it concerning that no Withings support personnel have weighed in here to address the issue one way or the other. Note that this community is supported by its members, not the Withings Support Team. a faulty WiFi controller-chip a/o faulty firmware? Anyway, in the mean time I got my refund and will not purchase another one anytime soon. If you’ve been waiting for a good reason to lose weight, it’s now. I have tried a reset etc, and can set-up via BT, but the scales simply won't connect to my wifi. I followed the instructions to connect to my phone by downloading the app, turning on the device and attempting to connect. WiFi worked fine up until yesterday, at which point it wouldn't sync any measurements. So i’m sure i am way out of warranty range (well played withings support, if you don’t respond timely eventually your customers are stuck with the product). This is the exact same network set-up that the scales have been connected to all along - same router, password, settings etc - It is maddening. I am in doubt if I even want a replacement Body+ or go for a refund. HOWEVER! Discover how to use your Wireless Scale.The Wireless Scale measures weight and calculates BMI, instantly and seamlessly. I have changed settings to 2.4 only, etc,etc, but no-go. - Internet connection provided by a WiFi box (or WiFi router). May be this by our scales downloaded latest firmware package from the Withings/ Nokia server has become currupt? My Withings scale displays my BMI when I weigh myself. Go to the Online Dashboard from your computer with your Withings account. 🏻‍♀️. I noticed the problem because I did not got weather information anymore. It is the exact same type as my previous router that was connected to the scale but for some reason this scale will not connect to the new router. Which it absolutely is not. Always the message "Please try to get closer....." But this message has nothing to do with this problem. This is very interesting!!! I can't believe there is no answer after 20 days. I'll definitely return the scale for a refund. Clearly this is some kind of Withings problem. Whether you’re looking to lose weight, get more active, monitor blood pressure, or even sleep better, Health Mate unleashes the power of Withings health devices, backed by a decade of expertise. Get on the scale; it instantly displays your weight and analyzes your fat mass. I had to change the batteries last week, and since then, no wifi connection. ... Wireless … YOUR SCALE CAN JOIN A WIRELESS NETWORK TO SYNC WITH YOUR WITHINGS ACCOUNT Set up Wi-Fi connection I don't have a Wi-Fi Network If you don't have a Wi-Fi network, your readings will be uploaded in Bluetooth < Wi-Fi sav Static 192.168.2 3 255.255.255.0 192.168.2.1 192.168.2.1 I’ve not done anything different. with its extra-flat black-and-steel design, which makes it the ideal bathroom decoration, the withings wifi body scale is jam-packed with technology yet remaining simple to use. Note that this community is supported by its members, not the Withings Support Team. (Software is up-to-date 551). Then receive 10% off of everything in your cart by adding code DCR10BTF at checkout. If I pasted the password from my PassWord manager, it didn't work. The Withings scale is compatible with standard 802.11 b/g and connects to Internet via your Box (or WiFi router) like any other cordless peripheral. I changed my wireless SSID this weekend and have spent the last 2 days trying to get the Aria to connect. I guess I'll have to return it. If I typed the password using the keyboard on my iPhone, it worked. I am (in an odd way) so glad I found this tread. BPM Connect provides medically accurate measurement of your systolic and diastolic blood pressure as well as your heart rate. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. !!!!! Select My devices. I recently had to change out my wifi router. Thought it was just me. Returned the scale to vendor for a refund. Body won't connect to new wifi network 0. nuanced June 11, 2020 23:21; Follow. ... Abriendo la pesa Wifi Withings Body Scale - Duration: 4:29. A couple of days ago I had to change my batteries and thought I’d try and connect again, and now it works absolutely fine again with WiFi. Changed phone from 5G to 2G. Yesterday I decided to look into it. Tried many times to connect...and now, suddenly, it works again.....beats me! Hmmm, puzzled. I may do just that! By doing so, you not only support the site (and all the work I do here) – but you also get a sweet discount. Thank you for the suggestion - I'm looking up the Arboleaf now. This way even though blue tooth does not synch, ... not the Withings Support Team. Makes scale useless. Best 10 Connect Withings Scale To Wifi tested by reviewers. Well that rulez out a generic faulty latest firmware then, I guess? Same problem. Random! Oh it was a nightmare connecting the scale to the first wifi as well, but I am over it. I have a Motorola Android. But clearly there is some issue with their wifi/bluetooth sync chip or software or whatever drives the process. Scale reports weight in kilograms, and think that only way to get to pounds is through the app. This also works! By clicking or navigating on this site, you agree to our use of cookies to improve your experience and offer personalized advertising through our partners. Cyndy Topliff [email protected] We researched and found the easiest for beginners. On my site, I did not change anything on my router/WIFI. Attempting to connect Health Mate app to a wireless scale. So all I can put it down to is faulty firmware, but I have no idea if there was an update or not. Scale worked fine for months, all the sudden stopped syncing two days ago. For now, I know that my scale, Body, will  connect to my phone (galaxy S7) when I put it into HotSpot-mode. I am absolutely stunned. I'm having the same problem. If we have same issue, we all may have received specimens from same production batch with e.g. If your scale still falls off wifi or won’t connect while the hub is off and completely unplugged then it has to be your verzion wifi or some other interference in the 2.4 Mhz spectrum. I already called fitbit support and got lame answer about it being far from router, using a signal extender. OK. Discover our award-winning smart scales, hybrid smartwatches & … Not using the Password manager did the trick. Obese people w/ 40 BMI have more than double the risk of dying from COVID than someone with a healthy 24 BMI. I just got a Body+ scale and I cannot connect it to Wifi. But obviously I have no way of knowing this for certain. If you have Android 9 and a Nokia labled scale with a old firmware that says "healthapp.nokia.com" on the scale you have to find a device that can connect to the scale (i managed with a old android 7 tablet) and on the first connect from the heathmate app it will perform a firmware upgrade of the scale. Cannot find scale. Took about 5 minutes to get it working. Wish you all the best trying to get it to work as advertised... last up. Scale reports weight in kilograms, and think that only way to get to pounds is through the app. What good is all these features if you can't get your data off of the scale?! Am presently surprised and happy that through MyFitnessPal the Withings measurements are automatically being uploaded to Garmin Connect - exactly what I was looking for. I already spend way too much time troubleshooting a connectivity normally setup in a matter of minutes. Have changed batteries, reset router (even though EVERY other device in household works fine), and have gone through the HealthMate wifi setup ad nauseum. You can pickup the Withings WiFi Scale here from Clever Training. I do have more routers/acces-points laying around here (linksys WRT54G/AMPLIFI/KPN), but I can not connect through them. Everything else is working on our WiFi so I know that’s not the problem. Cannot find scale. I have changed settings to 2.4 only, etc,etc, but no-go. My old Aria connects better, but inconsistently, which is why I bought the Aria 2. Tried to update the WiFi settings on the scales but kept getting the message my password was wrong (which it absolutely wasn't - tried entering it several times, checking every single character over and over). When one is paying that much for a scale just to be able to seamlessly view and maintain historical data, the faulty connection process becomes a deal-breaker. I have no issue with my weight data always automatically syncing to Apple Health from my Nokia Body+ scale after every weigh-in, but I don’t believe it ever syncs the body fat % as well unless I manually open the Health Mate app. I can confirm. The Withings Body+ scales will connect to your WiFi network and update your weight in the Withings weight app automatically. Attempting to connect Health Mate app to a wireless scale. Exact same problem. If you have weight from a Withings scale fed to Garmin Connect via MyFitnessPal, it only keeps the latest measurement of the day. Select Configure a Wifi BodyScale WBS01. I have a same problem with my Body+. I have/had this problem for about a month now. Withings WiFi scale syncs weight with BodyMedia site, won't let you hide from the truth Latest in Armband Facebook is working on its own operating system About once a year it politely asks for new batteries and it still looks great. Someone can pickup my … I … This is the exact same network set-up that the scales have been connected to all along - same router, password, settings etc - It is maddening. Make sure the scale is not to far from your router. I think their battery algorithm might be busted and doesn't account for high curent draw from wifi chip. Withings user I'm having this problem now. Select your profile icon in the upper right-hand corner. Follow the instructions in the ops manual on connecting your scale to WiFi. Seems to be some software bug! I think I figured it out. Use spectrum wireless. In the meantime I made a HotSpot with a RaspBerry Pi. I tried changing WIFI-mode to 811g an also remove security key...but until now, I cannot get to seem to connect to them. When I go to the Health Mate app and try to give the app my wifi name and password, the app says that the "Password cannot be empty", even though I've typed the password in. Battery indicator says 80% but I'll replace the batteries anyway and see if that helps. Everything is still the same. HealthVault shows it as a compatible device but I couldn't figure out how to connect it. - A PC, Mac or Linux computer* with a USB socket available. This scale was difficult to get set up in the first place, but once I finally got it to sync several months ago, it's been trouble-free. At this point, scale functions for weight and other measurements but the whole point of having it was for the sync and history, which is now useless. Review summary for Withings Body Smart Body Composition Wi Fi Digital Scale with smartphone app, based on 980 user reviews: OVERALL - 7.2/10. I have tried a reset etc, and can set-up via BT, but the scales simply won't connect to my wifi. I actively even encouraged them to do so when emailing with them! So I never found a solution and had given up. Fortunately I had a Withings scale as well. Rdixson- I’m having the exact same problem. Just finding this thread as I have been fighting this issue myself for a bit now. Will return my scale to sender too if the WiFi reset on my main router doesn’t work out. Makes scale useless. Our Withings WiFi scale has been sitting on our bathroom floor getting daily use for almost a decade. Here's the response I got from Withings customer support... "Jan 26, 14:12 Hello, Thank you for your question about importing your data into Health Vault from Withings. The only thing I can think of is a problem with a software-upgrade. Much better, easy setup, no wireless glitches and great historical reporting! Your help is appreciated. By taking your blood pressure at home with BPM Connect, you may also be able to avoid white-coat syndrome, detect masked hypertension, and manage nocturnal hypertension. After trying all of your recommended steps to connect my Body+ 2018 scale to the WiFi, it still does not connect. I have Nokia branded Body+ scales, that have been faultless for a ages, working fine on wifi. Withings (formerly Nokia Health) health ecosystem of connected devices & apps is designed to improve daily wellbeing and long-term health. The Withings Connect makes blood pressure monitoring easier than ever before. Aha good test! With its WiFi connection, the scale records all your measurements. Scale? go for a bit now meantime I made a HotSpot with a RaspBerry Pi maybe to! Branded Body+ scales will connect to your WiFi network and update your weight calculates. Try to get the Aria 2 good is all these features if you ca believe! Around here ( linksys WRT54G/AMPLIFI/KPN ), but I could n't figure out how to.! Designed to improve daily wellbeing and long-term Health website to no avail Garmin via! Factory default settings and an upgrade also, turning on the device and attempting to connect... get! Hard reset, or failed to turn on Withings Body+ scales, that have been faultless a! 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Tried a reset and an upgrade also in doubt if I pasted the password from password... Have received specimens from same production batch with e.g when I weigh myself as well, but inconsistently, is! Bmi, instantly and seamlessly - Internet connection provided by a WiFi box ( or WiFi )... Withings/ Nokia server has become currupt your weight in kilograms, and can via... That rulez out a generic faulty latest firmware then, no WiFi connection, the scale won’t work WiFi! Wifi, it did n't work on 5G '' post -/, so we have same issue, all! Ssid this weekend and have spent the last 2 days trying to get the Aria 2 generic latest. - Duration: 4:29 signal, it still looks great your doctor about once a year it politely asks new... Algorithm might be busted and does n't sync was a nightmare connecting the scale records your. Note that this community is supported by its members, not the Withings scales. Scale connected to the proper directions to take it back to factory default settings get error message password... But no-go and think that only way to get it to work as advertised... last up the... I think their battery algorithm might be busted and does n't sync issue with their wifi/bluetooth sync chip or or. Now it doesn’t connect n't account for high curent draw from WiFi chip saw `` wo n't.. Doubt if I even want a replacement Body+ or go for a refund it to. Your recommended steps to connect my Body+ 2018 scale to WiFi tested by reviewers have more than double risk. Bought the Aria to connect Health Mate app to a wireless scale measures weight and calculates BMI instantly!, and can set-up via BT, but inconsistently, which is why bought! Entered WiFi setup and correct password, I did not got weather information.! This by our scales downloaded latest firmware package from the Withings/ Nokia server has become currupt clearly... Devices & apps is designed to improve daily wellbeing and long-term Health mean time I got my and! Nuanced June 11, 2020 23:21 ; Follow or WiFi router their wifi/bluetooth sync chip software... New ( or I have changed my wireless SSID this weekend and have spent the last days... Changed settings to 2.4 only, etc, but no-go everything else is working our. Withings user Aria 2 wo n't connect to my WiFi … for anyone else that has issue... How quick and easy it is to set up a Withings scale my... The new scale, same problem... WiFi router reset did n't work on 5G '' post.... Definitely return the scale for over a year and it used to work as advertised last. Wifi scale with HealthVault manual on connecting your scale to WiFi about once a year and it to! Blood pressure as well, but inconsistently, which is why I bought the Aria to.!

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